How can we help you?

Whatever's on your mind, we'd like to sort it out. Write to the team below, or have a look through the answers first. Yours might already be there.

General Enquiries

Email Us

Someone reads every message that comes in. You'll usually hear back inside 24 working hours.

hello@highlyremote.com

Existing Members

Priority Support

Already paid for a year? Sign in and raise your question from the dashboard. Member tickets get picked up first.

Go to Dashboard

Common Questions

1.My access link never showed up, or I've lost it.

Head to the Sign In page and ask for a fresh link. That's the quickest route back in, and it works any number of times.

If nothing arrived the first time, it's usually one of two things. Either the email address had a small typo in it, or the message quietly landed in spam or promotions.

Still stuck? Once you've tried the link above, write to hello@highlyremote.com from any address and include the phone number you signed up with. We'll find your account and send the link across.

2.Is there a phone line for support?

Support runs on email, so there's a written trail for both of us. Members can also open a ticket from the dashboard and skip ahead of the queue. Everyone else can reach us at hello@highlyremote.com, and we aim to reply within 24 working hours.

3.Which kinds of roles are on the board?

Quite a spread. Here's a sense of it:

Finance and accounts, operations and management, software and IT, writing and content, customer support, data entry, data and analytics, design, teaching and training, engineering, recruitment and HR, sales and marketing, plus a fair few that don't fit a neat label.

4.Do you guarantee a job, or a set number of listings?

We put you in front of genuine openings, but the hiring call sits with the employer, so we can't promise interviews or offers. How far you get comes down to your skills, your experience, and how closely you match what the company asked for.

Same goes for volume. We don't guarantee a fixed number of listings in any one category. What's live depends on who's hiring that week, and that moves around.

Access is sold as it stands: you get every feature and every listing available while your year is running.

5.What do these roles pay?

Plenty of employers don't publish a number, and the ones that do vary a lot by role and experience. If you get shortlisted, pay is something you work out directly with the company, which is usually where you have the most room anyway.

6.How long does access last, and does it renew?

Your ₹899 covers one full year from the day you pay. It will not renew on its own, and we don't hold your card. When the year's up, it's entirely your call whether to come back.

Still curious about something? Read the full FAQ →

Where to find us

Registered Office Highly Remote (Brandzzy), Balasore, Odisha, India
Support Hours Monday to Saturday, 10am to 7pm IST. Email lands with us any time, replies go out during these hours.